--- title: "About Platinum Pest Management | Gilbert, AZ Pest Control" description: "Platinum Pest Management is a family-owned pest control company serving Gilbert and the East Valley from Mesa, licensed under #9562 for over eight years." url: https://platinumpestaz.com/about/ publisher: Platinum Pest Management LLC --- # About Our Family-Owned Pest Control Company Platinum Pest Management is a family-owned pest control company based in Mesa, Arizona. We have served homes and businesses in the East Valley for more than eight years under Arizona pest control business license #9562. ## At a glance - Platinum Pest Management is a family-owned, locally operated pest control company based in Mesa, Arizona. - For more than eight years, Platinum Pest Management has treated homes and businesses across the East Valley. - Platinum Pest Management operates under Arizona pest control business license #9562, and its technicians are licensed and insured. - Every product Platinum Pest Management uses is EPA-registered and applied by a licensed technician according to the label. - Under its re-service guarantee, Platinum Pest Management returns and re-treats at no extra charge if covered pests come back between scheduled visits. ## A family-owned pest control company based in Mesa Platinum Pest Management is family-owned and locally operated, and our office is in Mesa. We have treated homes and businesses across the East Valley for more than eight years. Our work includes [residential pest control](https://platinumpestaz.com/residential/) for houses and rentals, along with [commercial pest control](https://platinumpestaz.com/commercial/) for businesses and property managers. The company holds Arizona pest control business license #9562, and every technician we send to a property is licensed and insured. Calls go to our own office staff in Mesa, not to an outside answering service. ## How Platinum Pest Management technicians are trained Arizona requires anyone who applies pest control products for hire to hold a state license, and each of our technicians holds one. Earning that license means passing state exams on pest identification and on applying products according to the label. Before a technician works on their own, they also learn the pests common in the East Valley and the inspection routine we follow on service calls. ### What our technicians do on each visit - Check the spots where activity was found last time before treating anything new - Apply each product according to its label, and only where the label allows - Point out conditions that draw pests, such as a leaking drip line or a gap under a door - Leave a written note of what they found and what they treated - Close and latch every gate they open - Answer questions before leaving, or find out the answer and follow up ## How we explain pest problems and recommend treatment Technicians explain what they found in plain terms, starting with which pest it is and why it is showing up at that particular property. Recommendations come in writing, so the homeowner or property manager can read them again later or compare them with another quote. There is no pressure to sign up for anything. Some problems can be handled with a one-time treatment, and when that is the case, the technician will say so. Bark scorpions and roof rats usually take several visits to bring under control, and we tell customers that at the first visit. We also point out prevention work homeowners can do themselves, such as trimming shrubs back from the walls or picking up fallen citrus. ## What pest control products Platinum Pest Management uses We use EPA-registered products, applied by licensed technicians according to the label. Federal law requires pesticides to be used as their labels direct. The label spells out where a product can be applied and how much can be used, along with precautions such as how long people and pets should stay off a treated surface. Technicians match the form of the product to the pest and the place. German cockroaches in a kitchen get gel bait in cracks and cabinet hinges. Scorpions and spiders call for dust in wall voids and weep screeds, along with a liquid treatment around the foundation. Granules work well in landscape beds for ants and crickets. Placing each product where the pest lives keeps the total amount used down. ## How the Platinum Pest Management re-service guarantee works If covered pests come back between scheduled visits, we return and re-treat at no extra charge. The customer only needs to call the office and describe what they are seeing, and we will schedule another visit. When a plan starts, the technician goes over which pests it covers, and our [pest control plans](https://platinumpestaz.com/pest-control-plans/) page lists the schedule options. ## Why Platinum Pest Management is based in Mesa and the area we cover Mesa sits near the middle of the area we serve, with Tempe to the west, Gilbert to the south and Apache Junction to the east. The service area also takes in Chandler, Queen Creek, San Tan Valley, Scottsdale, Ahwatukee, Maricopa and Phoenix, and our [service areas](https://platinumpestaz.com/service-areas/) page links to each one. Working from Mesa, our technicians spend their days in the same kinds of neighborhoods, from older streets with mature citrus to newer subdivisions at the edge of the desert. Over time they learn which pests each kind of neighborhood tends to have. To have a property looked at, [request a free inspection](https://platinumpestaz.com/free-inspection/) or call (480) 518-1942. Office hours are Monday through Friday from 7 a.m. to 5 p.m. and Saturday from 7 a.m. to noon. ## Frequently asked questions ### How long has Platinum Pest Management been in business? Platinum Pest Management has served homes and businesses in the East Valley for more than eight years. The company is family-owned and based in Mesa, and it operates under Arizona pest control business license #9562 with licensed and insured technicians. ### Do your technicians use the same products at every house? No. Technicians choose products and methods based on the pest, the spot being treated and the label directions. A kitchen with German cockroaches gets gel bait in cracks and hinges, while a scorpion problem calls for exterior treatment and dust in wall voids. All the products we use are EPA-registered and applied by licensed technicians according to the label. ### Do I have to sign up for a plan after the free inspection? No. The inspection and the written quote are free, with no obligation. Some problems can be handled with a one-time treatment, and the technician will tell you when that is likely. If a recurring plan makes more sense for the property, the written recommendation will explain why. ### What does a technician do on a regular service visit? The technician first checks the areas where activity was found before, then renews the exterior treatment around the foundation and yard. Interior service is done on the same visit when you have asked for it. Before leaving, the technician points out anything that is drawing pests, such as a leaking drip line, and leaves a written note of what was done. ## Contact Platinum Pest Management - Phone or text: (480) 518-1942 - Office: 3944 E Ellis St., Mesa, AZ 85205 - Hours: Monday to Friday 7 a.m. to 5 p.m., Saturday 7 a.m. to noon, closed Sunday - Arizona pest control business license #9562 - Free inspection: https://platinumpestaz.com/free-inspection/